FAQ

Frequently Asked Questions

Are your products alcohol-free?

Yes, all our perfumes are 100% oil-based and alcohol-free.

How long does the fragrance last?

Longevity will differ with personal use and activity. Most customers experience 7–8 hours on skin and up to 24 hours on clothing. Each 50ml bottle contains around 600–750 sprays.

Do our oil-based perfumes stain light-coloured clothing?

No, our perfumes do not stain. They’ve been thoroughly tested, and we’ve never received any reports of marking or discoloration on clothing.

*Always spray from a distance.

Do you have a physical store?

Yes, you can visit our store at 14 Martin St, Milton, Ontario.

Visits are by appointment only, from 4:30pm to 8:30pm.

What is your return/exchange policy?

To ensure we can properly review any request for a return or exchange, we kindly ask that customers record a clear video showing the damage to the bottle.

This allows us to verify the condition of the item upon arrival and helps us resolve any issues quickly and accurately.

Please email your video to zenfragrancescanada@gmail.com within one week of receiving your package.